How to Reset a Roku TV with Remote: Expert Guide

Troubleshooting Roku Remotes

Having issues with your Roku remote can be frustrating. This section guides you through resetting Enhanced Remotes and performing a factory reset on Voice Remotes.

Resetting Enhanced Remotes

Enhanced remotes are common across many Roku devices such as the Roku Streaming Stick, Roku 2, Roku 4, Roku Premiere, and Roku Ultra. Here’s how to reset them:

Remove the batteries from the remote.
Unplug the Roku device from the power source.
Wait for 5-10 seconds before plugging the Roku device back in.
Once the Roku device powers back up, reinsert the batteries into the remote.
Hold down the reset button located in the battery compartment for about 5 seconds until the remote begins re-pairing.

Alternatively, you can initiate a factory reset by pressing the home button and left arrow button simultaneously for around 20 seconds (Roku Community).

Factory Reset for Voice Remotes

For Voice Remotes, especially those with a rechargeable battery, follow these steps to reset:

Remove the remote from the list of connected devices on your Roku.
Power off the Roku device and then turn it back on.
Press and hold the pairing button on the remote for about 20 seconds.
The remote will reboot and attempt to re-pair automatically (Roku Community).

For additional guidance on dealing with connectivity issues, visit our solving connectivity issues section.

If these steps do not resolve the issue, consider contacting Roku Customer Support or exploring our related troubleshooting topics:

Pairing Roku Remotes

Pairing your Roku remote properly ensures seamless control over your Roku TV. Understanding the differences between Bluetooth and Infrared pairing, as well as re-pairing enhanced remotes, can help troubleshoot any issues you encounter.

Bluetooth vs. Infrared Pairing

Roku remotes utilize two primary technologies for pairing: Bluetooth and Infrared (IR). The choice between these technologies depends on the model of the remote and specific advanced features required.

Bluetooth Pairing:

Newer Roku remotes generally come with Bluetooth capabilities.
These remotes often include advanced features like voice control and additional shortcut buttons.
Bluetooth pairing involves updating the device, inserting batteries, pressing the pairing button, and waiting for pairing completion.

Infrared (IR) Pairing:

Older Roku models use simple remotes that operate via Infrared.
IR remotes do not require a pairing process.
They must have a direct line-of-sight to the Roku device to function properly.

Feature	Bluetooth Remotes	Infrared Remotes
Advanced features	Yes (e.g., Voice control)	No
Pairing required	Yes	No
Line-of-sight needed	No	Yes

Re-Pairing Enhanced Remotes

In some cases, especially after updating or resetting your Roku, the remote might need to be re-paired. Enhanced remotes with additional features such as voice control often require manual re-pairing steps:

Confirm Device Updates:
- Ensure the Roku device is up-to-date by going to Settings > System > System update.
- This step ensures compatibility between the remote and the Roku device.
Insert Batteries:
- Insert new or fully charged batteries into the remote.
- If the remote has malfunctioned, consider replacing the batteries as low power can disrupt pairing.
Press Pairing Button:
- On your enhanced remote, locate and press the small pairing button usually found in the battery compartment.
- Hold the button for about 5 seconds or until the pairing light starts flashing (Digital Trends).
Wait for Pairing Completion:
- The pairing process may take a few moments. Once completed, the Roku device should confirm the connection.

For older Roku remotes that lack a pairing button, enter pairing mode by pressing the Home button and Back button simultaneously until the front light on the remote blinks.

If you experience issues, consult the Additional Troubleshooting Steps section or contact Roku customer support. For more insights on managing remote control issues, explore our other troubleshooting guides:

Resetting Roku TVs

One of the common issues users face with their Roku TVs is the need to reset the device. This can often resolve many technical problems and restore functionality. There are a couple of methods to reset a Roku TV, including using the Roku TV Remote app and performing a hard reset.

Using Roku TV Remote App

The Roku TV Remote app is a convenient tool that can be used to control your Roku TV without the need for the physical remote. This method is particularly useful if you have lost or damaged your remote. Below are the steps to reset your Roku TV using the Roku TV Remote app:

Install the App: Download and install the Roku TV Remote app from the App Store or Google Play Store.
Connect to Wi-Fi: Ensure that your mobile device and Roku TV are connected to the same Wi-Fi network.
Open the App: Launch the app and select your Roku TV from the list of available devices.
Navigate to Settings: Use the app to navigate to Settings > System > Advanced System Settings.
Factory Reset: Select the Factory Reset option and confirm your choice.

Using the app can simplify the process, especially when tackling issues like connectivity problems. Refer to our article on fixing Hisense TV streaming issues for more information on related troubleshooting.

Performing a Hard Reset

A hard reset is another method to reset your Roku TV, which involves using the physical reset button located on the device itself. This method is effective in resolving more severe technical issues. Follow these steps to perform a hard reset:

Locate the Reset Button: Find the reset pinhole at the back of your Roku TV.
Power On the TV: Ensure that your Roku TV is powered on.
Press and Hold: Using a pin or a paperclip, press and hold the reset button for about 30 seconds.
Wait for Reboot: Continue holding the button until the TV reboots and shows the Roku logo.

Performing a hard reset can help resolve various technical problems, including the need to solve Samsung TV input source problem. Make sure to back up any necessary data before performing a full reset.

Resetting your Roku TV can solve many issues, and knowing the appropriate steps ensures you get the most out of your device. For more troubleshooting tips, visit our guide on fixing Insignia TV apps not working.

Additional Troubleshooting Steps

Resolving Connectivity Issues

Connectivity issues on a Roku TV can disrupt your viewing experience. If you are struggling with such problems, these steps might help:

Check Wi-Fi Signal Strength: Ensure your Wi-Fi signal is strong. A weak signal can cause connectivity issues.
Restart Your Router and Roku TV: Power cycling your router and Roku TV can resolve minor connectivity issues.
Re-establish Connection: Try disconnecting your Roku TV from the network and then reconnecting.
Use a Mobile Hotspot: If the issue persists, switching to a mobile hotspot can help establish a stable connection (Roku Community).

For more details on resolving connectivity issues, check our guide on how to connect Hisense TV to mobile hotspot.

Contacting Roku Customer Support

If troubleshooting steps don’t solve the problem, contacting Roku Customer Support might be necessary. Here’s how to get in touch with them:

Visit Roku Support Website: Navigate to the Roku Support website.
Live Chat: Use the live chat feature to interact directly with a support representative.
Phone Support: Call Roku support for personalized assistance.
Contact TV Manufacturer: If the issue relates to hardware, contacting your TV manufacturer directly is recommended (Roku Community).

For additional tips, see our article how to fix Hisense TV streaming issues.

Utilize these steps to address various technical problems with your Roku TV. For more detailed guides on addressing specific issues, such as how to fix signal errors, consider reading our articles on how to fix Hisense TV no signal and fix Insignia TV no signal error.