Solving Samsung TV Circle on Screen Issue: Fix
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Solving Samsung TV Circle on Screen Issue: Fix

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Samsung TV Troubleshooting Guide

Troubleshooting issues with your Samsung TV requires utilizing various built-in tools and addressing common power and software problems. Below, we explore how to use the self-diagnosis tools and tackle power and software issues to fix the Samsung TV circle on screen issue.

Built-in Self-Diagnosis Tools

Samsung Smart TVs and Smart Monitors have multiple self-diagnosis tools designed to help resolve a range of common problems. These tools are particularly useful for identifying and addressing issues related to power, software, remote control, HDMI-CEC, Wi-Fi, Bluetooth, IoT modules, microphone, accelerometer sensors, and light sensors (Samsung Support).

To access these self-diagnosis tools:

  1. Navigate to the Settings menu on your Samsung TV.
  2. Select Support.
  3. Choose Self Diagnosis.

From here, you can select the specific diagnostic test that correlates with the issue you’re facing. For example, if lines or dots appear on the screen, the Picture Test can help determine if the problem lies within your TV or an external device (Samsung Support).

Diagnostic Tool Purpose
Picture Test Identifies display issues
HDMI Cable Test Checks cable integrity
Network Test Diagnoses Wi-Fi and Ethernet problems
Sound Test Ensures audio output quality

Power and Software Issues

Power and software-related problems are common in electronic devices, including Samsung TVs. Below, we outline some troubleshooting steps to address these issues:

Power Issues

  1. Check the Power Cord: Ensure the power cord is securely plugged into both the TV and the outlet. For more information, visit our guide on locate samsung tv power cord location.

  2. Inspect the Outlet: Verify that the outlet is working by plugging in another device.

  3. Perform a Soft Reset: Unplug the TV, wait for 30 seconds, and then plug it back in and try turning it on.

  4. Use the Self Diagnosis Tools: If the TV still won’t turn on, utilize the built-in self-diagnosis tools to check for internal issues.

Software Issues

  1. Update the Firmware: Ensure your Samsung TV’s firmware is up-to-date. Firmware updates can resolve various software-related bugs.

  2. Reset to Factory Settings: If software problems persist, resetting the TV to its factory settings can help. Navigate to Settings > Support > Self Diagnosis > Reset.

  3. Check for App Updates: Some issues may stem from outdated apps. Update all installed apps through the Samsung App Store.

  4. Clear System Cache: Go to Settings > Support > Self Diagnosis > Clear Cache. This can resolve temporary glitches.

For additional technical support and troubleshooting tips, consider visiting our articles on fixing samsung tv volume goes up by itself and how to fix samsung tv no signal.

By leveraging these built-in self-diagnosis tools and addressing common power and software issues, you can effectively troubleshoot and resolve the circle on screen issue in your Samsung TV.

Samsung TV Repair Process

When addressing the issue of circles or other anomalies on the screen, it may be necessary to perform internal repairs on your Samsung TV. This often involves disassembling the TV and replacing faulty components like capacitors. Below are the steps to effectively disassemble your Samsung TV and replace capacitors.

Disassembling the TV

Properly disassembling a Samsung TV requires some basic tools and a methodical approach:

  1. Unplug the TV: Ensure the TV is completely unplugged from the power source for safety (locate samsung tv power cord location).
  2. Remove the Stand: Detach the TV stand or wall mount if applicable. Refer to the ultimate guide to unlock samsung tv usb port for details on accessing these areas.
  3. Access the Back Panel: Use a screwdriver to remove the screws securing the back panel of the TV.
  4. Disconnect Internal Power Cables: Carefully unplug any cables connecting the back panel to internal components.

Capacitor Replacement Steps

Once the TV is disassembled, the next step is to replace the faulty capacitors:

  1. Identify Faulty Capacitors: Look for capacitors on the power board that are bulging or leaking. Bulging or leaking capacitors are a common cause of display issues such as circles or dots on the screen (Samsung Community).

  2. Remove Faulty Capacitors: Using a soldering iron, carefully desolder the defective capacitors from the circuit board (Instructables).

    Tools Needed Purpose
    Screwdriver Removing back panel screws
    Soldering Iron Desoldering old capacitors
    Solder Installing new capacitors
    Desoldering Pump Removing excess solder

  3. Install New Capacitors: Position the new capacitors correctly, ensuring the polarity matches the original ones. Solder them in place securely.

  4. Inspect Installations: Double-check your work for any solder bridges or improper connections.

  5. Reassemble the TV: Reattach the back panel and reconnect the internal power cables. Secure the back panel with screws.

  6. Test the TV: Plug the TV back into the power source and switch it on to verify that the issue has been resolved.

Frequent issues requiring capacitor replacement include the Samsung TV On/Off issue, which can also contribute to unusual displays (Instructables).

By following these steps meticulously, anyone can address circles or other display problems effectively. For additional troubleshooting information, visit our guide on how to fix samsung tv no signal or for technical help, refer to Samsung TV picture in picture (pip).

Picture Issues Troubleshooting

Addressing picture quality issues is a critical component of maintaining your Samsung TV’s optimal performance. Understanding how to diagnose and resolve these problems is essential.

Picture Test Guidance

Conducting a Picture Test on your Samsung TV helps identify if the issue lies within the TV itself or with external devices. It’s a straightforward process found through the TV’s settings.

  1. Navigate to Home > Settings > Support > Self Diagnosis > Picture Test.
  2. Follow the on-screen instructions.

If lines, dots, or spots do not appear during the test, the problem may be external. Check the connections, signal strength, or refer to the device’s manual for further troubleshooting (Samsung Support).

Issue During Test Potential Cause
Spots or Lines Possible screen crack, requires service
No Artifacts Likely an issue with external devices

For further troubleshooting on picture settings, check our article on adjusting samsung tv picture settings.

Freezing and Spots Resolution

Freezing and spot issues can detract from your viewing experience. These issues can often be resolved by updating your TV’s firmware.

Steps to Update Firmware:

  1. Ensure your TV is connected to the Internet.
  2. Go to Home > Settings > Support > Software Update.
  3. Follow the on-screen instructions to download and install the firmware.

If the freezing persists after a firmware update, the next step is to contact Samsung support (Samsung Support).

In cases where persistent spots or lines are evident during the Picture Test, it could indicate a screen issue. Specific Samsung models (e.g., UE50KU6000K) have experienced these problems, often requiring a screen replacement (Samsung Community).

For further guidance on network-related picture issues, refer to our article on fixing youtube tv buffering on samsung tv.

Screen issues should be differentiated based on appearance during a Picture Test; diagnosing such issues accurately helps in determining if professional service is needed. For more troubleshooting insights, visit our guide on how to fix samsung tv no signal.

Diagnosing Samsung TV Problems

In order to effectively address and fix the issue of a circle on the screen, it is important to diagnose the problem accurately. Two critical diagnostic steps include checking the signal information and testing the HDMI cable.

Signal Information Check

Performing a signal information check is a fundamental step to ensure that the issue isn’t originating from faulty signals or external connections. Samsung TVs come equipped with self-diagnosis tools that streamline this process.

How to Perform a Signal Information Check:

  1. Set Source to HDMI: Ensure the TV’s source is set to an HDMI input.
  2. Access Settings: Use the remote to navigate to the Settings menu.
  3. Select Support: From the settings menu, select Support.
  4. Open Self Diagnosis: Click on Self Diagnosis.
  5. Choose Signal Information: Select Signal Information to perform the check.

Signal Information Table:

Setting Description
Source Must be set to HDMI
Settings Navigate to Settings > Support > Self Diagnosis > Signal Information

For further details, visit our guide on fixing Samsung TV no signal.

HDMI Cable Test Process

Issues with the HDMI cable can also cause display problems including circles, lines, or other visual artifacts on your Samsung TV screen. Therefore, it’s critical to carry out an HDMI cable test.

Steps to Perform HDMI Cable Test:

  1. Navigate to Self Diagnosis: Follow the steps outlined in the Signal Information Check section till Self Diagnosis.
  2. Select HDMI Cable Test: Choose the HDMI Cable Test option.
  3. Initiate the Test: The TV will test the HDMI cable for any faults.

Possible Test Results:

  • If the test reports issues with the HDMI cable, try replacing the cable and check if the problem persists.
  • If no issues are found, there might be problems with the external device or other TV settings.

Cable Test Process Table:

Action Description
Navigate to Settings Settings > Support > Self Diagnosis
Select HDMI Cable Test Perform HDMI Cable Test
Result Faults or No Faults

For issues with external devices displaying incorrectly, refer to how to connect phone to Samsung TV without wifi or for problems with signal strength, check out boost Samsung TV signal strength.

By performing these diagnostic checks, you can pinpoint the cause of the display problem on your Samsung TV and take the appropriate steps to resolve it, such as inspecting physical connections or opting for professional repairs if necessary. For more comprehensive solutions, refer to solving Samsung TV circle on screen issue and other related articles on our website.

Network Connection Troubleshooting

For Samsung TV users experiencing issues with network connectivity, there are several troubleshooting steps that can be taken to address the problem. This section will cover the processes for resetting network settings and clearing the system partition cache, which can often resolve network-related issues.

Resetting Network Settings

Resetting the network settings on your Samsung TV can help resolve connectivity issues. This can be achieved by following these steps:

  1. Press the Home button on your remote control.
  2. Navigate to Settings.
  3. Select General.
  4. Choose Network.
  5. Select Reset Network.

This process will erase all network connections and settings, allowing you to set up the network connection afresh. If you continue to experience issues, refer to our guide on fixing Samsung TV no signal for additional troubleshooting steps.

Clearing System Partition Cache

Clearing the system partition cache can help resolve network connection issues by removing temporary files that may be causing conflicts. Follow these steps to clear the cache:

  1. Turn off the TV.
  2. Press and hold the Volume Up button on the remote control.
  3. While holding the Volume Up button, press and hold the Power button until the TV turns on.
  4. Release the buttons once the Samsung logo appears.
  5. Navigate to Settings using the remote control.
  6. Select General.
  7. Choose System Manager.
  8. Select Reset.

Clearing the cache can resolve many issues and improve overall performance. For more details on other common issues, visit our article on fixing YouTube TV buffering on Samsung TV.

By following these steps, you can often resolve network connectivity problems on your Samsung TV. For more tips on troubleshooting and maintaining your TV, check out our comprehensive guides on adjusting Samsung TV picture settings and boosting Samsung TV signal strength.

Addressing Common Display Problems

Understanding common display problems in Samsung TVs can help in troubleshooting and resolving issues effectively. Here are some solutions for common screen problems, such as the circle with a diagonal line and small white circles.

Circle with Diagonal Line Issue

The circle with a diagonal line issue can be perplexing for many Samsung TV users. This symbol often indicates a problem with the network connection. To address this issue, users can try the following steps, adapted from troubleshooting methods used in Samsung Galaxy devices (Samsung Community):

  1. Reset Network Settings:
  • Go to Settings > General Management > Reset > Reset Network Settings. This step will reset all network-related settings, including WiFi, Bluetooth, and cellular data.
  1. Clear System Partition Cache:
  • Navigate to Settings > Device Care > Storage and clear the system cache. This removes temporary files that might be causing the issue.
  1. Use Diagnostic Tools:
  • Access the Samsung Members App to run diagnostic tools for potential hardware or software issues.

If these steps do not resolve the problem, it might be necessary to consult the user manual or contact Samsung support. For more comprehensive guidance on Samsung TV troubleshooting, visit mastering Samsung TV interface.

Small White Circles on Screen

Another common issue reported by Samsung TV users is the appearance of small white circles on the screen, often in a grid pattern (Samsung Community). This problem tends to become more noticeable over time, especially on plain backgrounds. Here are some methods to address this issue:

  1. Performing a Picture Test:
  • Access the TV’s built-in Picture Test feature to check for display problems. This can be found in Settings > Support > Self Diagnosis > Start Picture Test.
  1. Adjusting Picture Settings:
  • Modify the brightness, contrast, and color settings to see if changing these settings makes the circles less noticeable. Detailed steps can be found in our guide on adjust Samsung TV picture settings.
  1. Firmware Update:
  • Make sure the TV’s firmware is up-to-date. Go to Settings > Support > Software Update and check for updates.
  1. Factory Reset:
  • If the problem persists, performing a factory reset might help. This option is available under Settings > General > Reset.
  1. Professional Repair:
  • If none of the above steps work, it might be time to contact Samsung’s customer service for a professional assessment or consider whether the TV is still under warranty.
Issue Troubleshooting Steps
Circle with Diagonal Line Reset Network Settings, Clear System Cache, Use Diagnostic Tools
Small White Circles Picture Test, Adjust Picture Settings, Firmware Update, Factory Reset

Addressing these common display issues can significantly improve the viewing experience. For related tips and fixes, explore our articles on how to fix Samsung TV no signal and fix Samsung TV volume goes up by itself.

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